We collect information to:
Our goal is to provide our customers with the highest level of service possible. From your first visit to our web site to the delivery of your order, we want you to be completely satisfied with the experience. By collecting information, we are able to offer you a more customized web site that better reflects your individual preferences.
During the order process and while creating an account, you are prompted to supply us with your contact, billing, and shipping information. This information must be provided in order to complete a purchase and is used to complete your order and contact you regarding your order.
To process your order, we require you supply us with your correct billing, shipping and contact information.
The transfer of this information is secured and cannot be received or read by others.
Your information is only shared when necessary to complete your order (i.e., your credit card and billing information is shared with our bank for authorization and your delivery address is shared with our shipper).
Every tape library, drive and part you buy from InStock is tested and certified by our technical staff before it is sold and we are proud to offer our INSTOCK GUARANTEE to back it up.